Terms & Conditions

Throughout these terms, the following definitions apply:

IQ Report

Operating as IQ Report ("we," "us," or "our").

Service

All features, functionality, programs, and content available through IQ Report.

Platform

Our website, applications, and related services accessible from any device.

User

Any individual or entity accessing or using our services ("you" or "your").

IQ Score

A numerical result generated by our proprietary educational assessment algorithm.

Brain Training Programs

Interactive cognitive exercises and activities available on our platform.

Training Content

Educational materials, exercises, games, and assessments.

Subscription

Recurring paid access to premium features.

Trial Period

Initial 7-day access period available for $1.00.

Standard Subscription

Recurring paid access following the trial period.

Billing Cycle

The frequency of subscription charges (weekly, monthly, or quarterly).

Authentication Code

Time-sensitive, single-use verification code for account access.

Account Security

Methods and procedures for protecting user access.

Access Credentials

Information used to verify user identity.

Force Majeure

Circumstances beyond reasonable control preventing or delaying service delivery, including:

• Natural disasters (earthquakes, floods, storms)
• Government actions or regulations
• War, terrorism, or civil unrest
• Cyber attacks or security incidents
• Network or infrastructure failures
• Pandemics or health emergencies
• Internet service provider outages
• Power grid failures
• Other circumstances beyond our reasonable control

2.1 Platform overview

Welcome to IQ Report! We provide educational cognitive assessment and training services through our digital platform.

2.2 Agreement to terms

By accessing or using IQ Report, you agree to these terms and conditions, accept our privacy policy, consent to our data practices, and acknowledge our service limitations.

2.3 Access methods

These terms apply to all service access methods, including web browsers, mobile devices, tablet computers, desktop applications, third-party integrations, and any future access methods.

3.1 Educational entertainment purpose

IQ Report provides IQ testing and brain training services for educational entertainment only. You acknowledge and agree that our services are not professional psychological tools, that tests are not equivalent to clinical IQ assessments, that results are for personal interest and entertainment, and that scores should not be used for academic, professional, or medical purposes.

3.2 Testing limitations

Test results may not reflect actual intelligence or cognitive ability, and can be influenced by numerous factors including environmental conditions, physical and mental state, time of day, testing environment, device and internet connection, personal stress levels, and familiarity with the testing format.

3.3 Training program disclosure

Regarding our brain training programs: content is based on general cognitive exercise principles, no formal clinical studies support our specific programs, effectiveness has not been independently verified, individual results will vary significantly, and progress in games may not translate to real-world cognitive improvement.

3.4 Professional advice notice

Our services do not replace professional assessment, and we do not provide medical or psychological advice. Consult qualified professionals for clinical intelligence testing, cognitive health assessment, educational or career guidance, and medical or psychological evaluation.

3.5 User responsibility

By using our services, you acknowledge that all use is at your own risk and discretion and that no guarantees of improvement are made. We are not liable for decisions made based on results, academic or career choices, personal or professional outcomes, emotional responses to scores, or interpretation of results.

For clinical assessment of cognitive abilities or intelligence, please consult licensed psychological professionals.

4.1 Agreement to terms

By accessing or using IQ Report's website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services. Your continued use of our services following any changes constitutes acceptance of those changes.

4.2 Modifications to terms

We reserve the right to modify these terms at any time, and we will notify users of material changes by email. Changes become effective immediately upon posting for new users, and 30 days after notification for existing users. Your continued use after changes indicates acceptance of the updated terms.

5.1 Age requirements

The minimum age to use the service is 18 years, subject to the legal age in your jurisdiction. Age verification may be required.

5.2 Account creation

One account per user, a valid email address is required, accurate information is needed, and regular updates are required.

5.3 Security requirements

You are responsible for secure email management, protection of access codes, reporting unauthorized access, and maintaining accurate information.

5.4 Account protection

Accounts are protected through passwordless authentication, single-use verification codes, time-limited access, and session security measures.

5.5 Prohibited activities

The following are prohibited: multiple accounts, credential sharing, false information, unauthorized access, and security bypasses.

5.6 Organizational usage

Organizational use requires proper authority, authorization verification, adherence to usage restrictions, and reporting of authority changes.

5.7 Data retention policy

To ensure security and efficiency, we automatically remove inactive user accounts after 365 days of inactivity.

Retention or deletion decision. If you have interacted with the platform in the past 365 days, your data remains active until your most recent activity exceeds the 365-day limit. If you have not interacted with our platform for over 365 days, your account and all associated data will be permanently deleted.

What this means for you. Regular users remain active, but accounts inactive for over 365 days will be automatically removed. To keep your account active, engage with our platform periodically. For any questions, contact [email protected].

6.1 Subscription options

Initial trial: a 7-day trial period with a one-time charge of $1.00, providing full access to all premium features, which converts to the selected plan rate after the trial.

Standard subscription pricing: begins after the trial period ends, charged at the rate selected during signup, with regional pricing applicable (see Section 6.2). No additional trial periods are available.

Price transition: the trial price ($1.00) applies for the first 7 days only; the selected subscription rate begins immediately after the trial, with the first standard charge occurring on trial expiration. You are notified of the exact pricing before the trial ends.

Example: if you select a $14.99/month plan with a trial — days 1–7: $1.00 total (trial period); day 8 onwards: $14.99/month (standard rate); with the option to cancel before the standard rate begins.

6.2 Standard subscription plans

Base pricing in USD:

Regional pricing. Prices may be displayed in your local currency, and your exact price will be clearly shown during the sign-up process. Final rates vary based on local sales tax and VAT requirements, regional pricing adjustments, currency conversion rates, geographic market conditions, purchasing power parity, current promotions, and seasonal offerings. You will be charged the exact amount shown during your sign-up. The price displayed at sign-up will be your guaranteed rate. No hidden fees or additional charges will be added after sign-up. Any future changes to your subscription rate will be communicated in advance.

Note: while base prices are listed in USD above, you will always see your actual local price before completing any purchase. The price shown during your sign-up process is the exact amount you will be charged, with all applicable regional factors already included.

Trial payment processing. Your trial payment of $1 may be processed as two separate charges of $0.50 each. The first payment activates your trial subscription, and the second payment confirms that your payment method on file supports recurring charges. We process this verification because we are providing you with a 7-day trial at a nominal price to enable you to try our services, and we want to ensure your payment method is valid for future billing. This split payment processing may be applied based on your region, location, or payment method. The total amount charged remains $1 regardless of whether one or two transactions are processed.

6.3 Payment and billing

• Security: PCI-DSS compliant payment processing, major credit/debit cards accepted, and select regional payment methods supported
• Billing protection: automatic billing on subscription renewal, a price lock guarantee for existing subscribers, and pricing changes that only affect new subscriptions
• Failed payment policy: multiple retry attempts over 30 days, account suspension after 30 days of failed payments, and bank fees for declined payments are the customer's responsibility

6.4 Subscription management

Cancellation options: self-service portal (recommended), customer support email ([email protected]), and a guided process via our FAQ.

Post-cancellation terms: service continues until the current period ends, with no automatic renewals after cancellation, no partial refunds for unused time, and account reactivation available at current rates.

Important notes: all subscriptions auto-renew until canceled; cancel anytime before renewal to avoid charges; subscription features may vary by region.

7.1 Refunds

At IQ Report, we don't usually operate a standard refund program. That said, we understand that unexpected things happen and we're always willing to take a closer look. Any review is carried out at our discretion, on a case-by-case basis.

7.2 Submitting a request

You can reach us by email at [email protected]. Please have the following ready when you get in touch: account email, transaction details, a brief description of your concern, and any supporting documentation. Where a refund is approved, processing takes 3 business days and will be returned to your original payment method only.

7.3 Non-refundable cases

The following are explicitly not eligible for refunds:

• Partial or unused subscription time after cancellation
• Plan downgrades
• Feature unavailability during maintenance
• Change of mind or no longer needing the service
• Failure to cancel before renewal

7.4 Refund process

Submit a request by email to [email protected], and include your account email, transaction details, reason for refund, and supporting documentation. Processing time is 3 business days.

7.5 Currency processing

Supported currencies. We process payments in local currency for the United States (USD), the European Union (EUR), the United Kingdom (GBP), Canada (CAD), and Australia (AUD). For all other regions, charges will be processed in USD.

Currency conversion. Exchange rates are determined by your bank or card issuer. Any currency conversion fees charged by your bank are not refundable. You may see currency conversion charges on your statement from your bank. These conversion charges are separate from our service charges and are not controlled by IQ Report.

Note: while we don't charge additional fees for currency conversion, your bank or card issuer may apply their own conversion fees or charges. Please check with your financial institution for details about their international transaction policies.

8.1 Ownership rights

All platform content and functionality are owned by IQ Report, protected by international copyright laws, and all trademarks and service marks are proprietary.

8.2 Licensed content

Content is licensed for personal, non-commercial use only, under a non-transferable license, with no modification permitted, no source code extraction, and no redistribution allowed.

8.3 Prohibited actions

The following actions are prohibited: reverse engineering, content reproduction, copyright notice removal, derivative works creation, and unauthorized distribution.

9.1 User ownership

You retain full ownership of submitted content, including profile information, responses, and custom content. Personal data remains your property.

9.2 License to IQ Report

You grant IQ Report a non-exclusive license with worldwide usage rights, royalty-free terms, perpetual duration, transfer rights, and sublicense permission.

9.3 Content usage rights

IQ Report may display user content, optimize it for technical purposes, analyze it for improvements, use it in anonymized research, and include it in statistics.

9.4 Content restrictions

You must not submit copyrighted material, malicious code, harmful content, inappropriate material, or deceptive information.

9.5 Quality standards

All content must meet technical requirements, format specifications, quality guidelines, and safety standards.

10.1 Service availability

We provide a 97% annual uptime guarantee, with maintenance exclusions, subject to Force Majeure events (as defined in Section 1), and with performance monitoring.

10.2 Change categories

Standard changes: feature updates, interface improvements, and performance optimization, with 15-day notice required and user communication provided.

Emergency changes: critical security updates, legal compliance requirements, and system stability issues, with immediate implementation and post-change notification.

10.3 Maintenance windows

Scheduled maintenance is announced with 24-hour notice; emergency maintenance is immediate when required; duration is a maximum of 4 hours; and timing is during low-usage periods.

10.4 Service credits

11.1 Browser support

Supported browsers and versions: Google Chrome (version 90 or later), Mozilla Firefox (version 88 or later), Safari (version 14 or later), and Microsoft Edge (Chromium-based version 90 or later).

Update requirements: security updates required within 60 days of release; security patches are mandatory; legacy version support is 6 months; and feature deprecation notice is provided 30 days in advance.

11.2 Display requirements

Minimum screen resolution is 320×480 pixels, recommended resolution is 768×1024 pixels, with responsive design support and automatic interface adaptation.

11.3 Mobile device requirements

iOS devices: iOS version 13.0 or later. Compatible devices include iPhone 6s and newer, iPad Air 2 and newer, and iPod Touch 7th generation and newer. Regular security updates are required and automatic updates are recommended.

Android devices: Android version 8.0 (Oreo) or later, with hardware acceleration support required, security patches mandatory, and system updates recommended.

11.4 Internet connection requirements

Minimum download speed is 1 Mbps, recommended speed is 5 Mbps or higher, a stable connection is required, maximum latency is 300 ms, and minimal packet loss tolerance applies.

11.5 System resources

Minimum requirements: RAM — 4 GB (8 GB recommended); storage — 1 GB available space; processor — multi-core, 2 GHz or faster; operating system — latest security patches installed.

11.6 Additional requirements

JavaScript enabled, cookies enabled, modern web standards support, secure connection capability (HTTPS), and local storage access.

12.1 Support availability

Customer support is available 24/7/365, with an average response time of 6 hours, and all inquiries tracked with unique ticket numbers.

12.2 Support channels

Primary support methods: email ([email protected]), phone (+1 (775) 618-IQIQ), and our FAQ.

Self-service options: account management, subscription changes, troubleshooting guides, FAQs and documentation, and immediate automated assistance.

12.3 Response times

General support: automatic acknowledgment is immediate; initial response is within 24 hours; average response time is 6 hours; and the resolution target is 3–5 business days.

Legal matters: acknowledgment within 1–3 business days and resolution within 15 business days.

12.4 Complaint resolution process

Initial submission requirements: full name and account email, a detailed issue description, supporting documentation, a timeline of events, and previous communication references. Submit to [email protected].

• Acknowledgment phase (24 hours): automated receipt confirmation, case manager assignment, severity assessment, and information verification
• Investigation phase (3–5 business days): account history review, technical analysis, departmental consultation, and solution development
• Resolution phase (3–5 business days): solution implementation, effectiveness verification, customer confirmation, and documentation completion

12.5 Escalation procedure

• First-level escalation: email [email protected] with the subject line "Escalation" and your reference number, with a response within 5 business days.
• Second-level escalation: if unsatisfied, request senior management review through the same channel, with a final decision within 15 business days.

12.6 Quality assurance

All support interactions are tracked in a secure system, reviewed for improvement, analyzed for patterns, used for staff training, and monitored for compliance.

Scope of limitations. While we strive to provide reliable and high-quality services, IQ Report's liability is strictly limited under these terms. Our maximum aggregate liability for any claims arising from or related to our services shall not exceed the amount paid by you for the services during the twelve (12) months preceding the claim. This limitation applies regardless of the form of action, whether in contract, negligence, strict liability, or other legal theory.

Excluded damages. Under no circumstances shall IQ Report be liable for the following:

• Financial losses: lost profits or revenue, business interruption costs, lost business opportunities, lost or damaged data, cost of substitute services, and investment or business decisions based on our services
• Indirect damages: consequential damages, incidental damages, punitive damages, special damages, emotional distress, and reputational damage
• Technical issues: temporary service interruptions, data transmission errors, third-party software failures, device compatibility issues, and internet connectivity problems

Service-related limitations. We specifically disclaim liability for the accuracy of IQ test results, the effectiveness of brain training programs, the achievement of specific cognitive improvements, personal or professional outcomes, and decision-making based on our assessments.

Force Majeure. We are not liable for failures or delays resulting from Force Majeure events (as defined in Section 1).

Indemnification obligations. You agree to indemnify, defend, and hold harmless IQ Report, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from the following:

• Service usage: violation of these terms, unauthorized account access, misuse of services, content submitted or shared, and interaction with other users
• Legal compliance: violation of applicable laws, intellectual property infringement, privacy rights violations, data protection breaches, and regulatory non-compliance
• Third-party claims: disputes with other users, claims from affected parties, regulatory investigations, legal proceedings, and administrative actions

Governing law and jurisdiction. These terms are governed by and construed in accordance with the laws of the United States, specifically the State of Nevada. Any legal action or proceeding arising out of or relating to these terms shall be exclusively filed in the state or federal courts located in Nevada, and you hereby consent and submit to the personal jurisdiction of such courts.

14.1 Mandatory arbitration process

Initial dispute resolution. Before initiating any formal legal proceedings, we encourage you to contact us directly to resolve any disputes informally. We will make good-faith efforts to resolve any issues through direct communication within 30 days of notification.

Formal arbitration requirements. If informal resolution is unsuccessful, all disputes shall be resolved through binding arbitration.

• Arbitration rules: conducted by the American Arbitration Association (AAA), following Commercial Arbitration Rules, administered in the English language, with a single arbitrator appointment
• Arbitration process: written notice of dispute required, a detailed claim description, supporting documentation, a proposed resolution, and a 60-day resolution window
• Arbitration proceedings: virtual hearings, document submission requirements, witness testimony if necessary, expert evidence when relevant, and a reasoned written decision

14.2 Cost allocation

Filing fees are shared equally, each party bears its own legal costs, arbitrator fees are split unless otherwise awarded, travel expenses are the responsibility of each party, and document production costs are borne by the producing party.

14.3 Class action waiver

By agreeing to these terms, you explicitly waive the right to participate in class actions, the right to class-wide arbitration, consolidated claims procedures, representative actions, and private attorney general actions.

14.4 Effect of the waiver

All disputes must be resolved individually, with no joining or consolidating claims, no class-wide relief, individual remedies only, and separate proceedings for each claim.

14.5 Exceptions to arbitration

The following matters are exempt from mandatory arbitration:

• Intellectual property disputes: copyright infringement, trademark violations, patent disputes, and trade secret misappropriation
• Small claims court: claims within jurisdictional limits, local venue requirements, individual capacity only, and monetary relief only
• Emergency relief: temporary restraining orders, preliminary injunctions, other urgent equitable relief, and immediate harm prevention

Time limitations. All claims must be brought within six months from the incident date, subject to discovery of the claim basis, reasonable discovery time, statutory limitations, and regulatory requirements.

15.1 Modification rights

IQ Report reserves the right to modify, suspend, or discontinue any aspect of our services, with or without notice, subject to the notice requirements detailed below.

15.2 Types of changes

Platform updates: addition or removal of features, user interface improvements, performance optimizations, security enhancements, technical requirement updates, and infrastructure modifications.

Content changes: training program modifications, assessment tool updates, educational material revisions, resource availability adjustments, interactive content changes, and curriculum updates.

15.3 Notice requirements

Standard changes. For material changes to the service, we will provide 15 days advance notice via email, documentation updates, migration guidance when applicable, a clear timeline for implementation, and instructions for any required user actions.

Emergency changes. We may implement immediate changes without notice for Force Majeure events (as defined in Section 1), critical security updates, legal compliance requirements, system stability issues, critical bug fixes, emergency maintenance, and infrastructure security.

15.4 Change implementation

Material changes require advance notice as specified above, include a transition period when possible, provide user guidance and support, and may offer opt-out options when applicable.

Non-material changes may be implemented without notice and include, but are not limited to, minor bug fixes, performance improvements, content updates, UI refinements, and documentation updates.

15.5 User rights

You will be notified of significant changes affecting service use. You may terminate your subscription if you do not agree with material changes. Continued use after changes constitutes acceptance, and changes will not affect prior transactions.

16.1 User-initiated termination

You may terminate your account through the self-service portal or a support request ([email protected]). Termination is available at any time, takes effect immediately, carries no termination fees, is subject to current billing cycle completion, and provides no refunds for the unused period.

16.2 IQ Report–initiated termination

We reserve the right to terminate accounts for the following reasons:

• Terms violations: multiple or severe policy breaches, fraudulent activity, abusive behavior, security violations, payment defaults, account sharing, and false information provision
• Legal and regulatory: regulatory compliance requirements, valid court orders, legal investigations, government requests, jurisdictional restrictions, and age verification failures

16.3 Termination process

For user-initiated termination, confirmation is immediate. For IQ Report–initiated termination, written notice is provided when applicable. Emergency termination takes immediate effect for severe violations.

16.4 Post-termination procedures

• Access management: immediate service discontinuation, authentication code deactivation, API access revocation, third-party integration closure, and account deactivation
• Data handling: account data is retained per legal requirements, user content is archived for 30 days, and personal data is handled per the privacy policy
• Service wind-down: subscription cancellation and credit balance refund if applicable

16.5 Reactivation policy

Reactivation is available within 30 days of termination, subject to current terms and pricing. New account creation is required after 30 days, the previous username may not be available, and reactivation is subject to approval.

17.1 Corporate identity

Entity: IQ Report
Address: 5575 Simmons St Num 1-265, Las Vegas, Nevada 89031

17.2 Official communications

Legal notices:
Email: [email protected]
Phone: +1 (775) 618-IQIQ (4747)
US correspondence: 5575 Simmons St Num 1-265, Las Vegas, Nevada 89031

17.3 Intellectual property

Copyright © 2026 IQ Report. Trademark: "IQ Report". All rights reserved.

17.4 Consumer protection

This agreement complies with applicable U.S. consumer protection laws.

17.5 Governing law

These terms are governed by and construed in accordance with the laws of the State of Nevada, U.S.A., without regard to its conflict-of-law principles. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the state or federal courts located in Nevada, and you consent to the personal jurisdiction of such courts.

17.6 Good-faith resolution

In the event of any dispute, the parties agree to first attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts in Nevada as set forth above.

17.7 Language

While these terms may be provided in various languages, the English version shall prevail in case of any discrepancies.